Eye Level Customer FAQ


What is Eye Level?

Eye Level is the key to self-directed learning. We nurture problem solvers, critical thinkers, and life-long learners. A premier supplemental education and enrichment program, Eye Level offers an innovative and effective teaching method, in a fun and exciting learning environment, where self-directed learning, individualized academic coaching, and critical thinking are at the core of helping children improve and excel in their academic pursuits.

What is a self-directed learner?

A self-directed learner is a student who takes charge of their own learning by setting goals, working to achieve them, and bring an endless source of knowledge when attempting any new activities.

How do Eye Level instructors develop self-directed learning?

Eye Level instructors encourage the development of self-directed learning by setting goals with students, establishing individualized lesson plans, adjusting those plans when appropriate, and providing routine academic coaching. Self-directed learning ability develops within a student over the course of months, not just a few weeks, so the longer the student is enrolled in Eye Level, the stronger his/her self-directed learning skills will become.

What is academic coaching?

Academic coaching is the process by which Eye Level instructors and directors seek to foster a student’s development of academic skills and self-directed learning ability. It is a process that combines the instructor’s study of the curriculum with observation of the student, thereby allowing the instructor to learn how the student naturally works. This enables the instructor to engage in targeted interactions with the student during class. The instructor (1) asks questions to help the child discover the answer, (2) provides the appropriate type of hints when necessary, and (3) provides more direct coaching when needed. Through academic coaching, a student develops the confidence to work independently and to tackle new challenges both inside and outside of the classroom.

How long has Eye Level been around?

The Eye Level program was developed in 1976 by Youngjoong Kang, the current Chairman of Eye Level’s parent company Daekyo, Inc. Founded in 1991 as Daekyo America, the number of learning centers in North America and throughout the world has steadily increased. Today, there are over 230 learning centers nationwide and several thousand locations worldwide, educating over 2.5 million children.

Is the Eye Level program proven?

The Eye Level program is aligned with the National Council of Teachers of Mathematics (NCTM) and the National Council of Teachers of English (NCTE). Since the birth of the Eye Level program and its migration across the globe, enrollment and customer satisfaction figures have continued to increase.

This success is largely due to Eye Level’s commitment to operating from the core values of honesty, passion, and respect. Eye Level strives for the betterment of society through creative, sound products and services that enrich the lives of families around the world, while inspiring pride in our own employees.



What makes Eye Level stand out from other supplementary education centers or tutors?

Eye Level begins with our core concept having every child believe, “I am the key.” Through our curriculum, the student follows a step-by-step process that allows him/her to become a confident, self-directed learner. The student learns and masters each concept, through an individually tailored experience focused on developing not only basic skills but also critical thinking ability, not by pure repetition or memorization. We also strive to meet and coach the child on his/her level. This process is aided by our low teacher to student ratio that allows for a balance of independent student and one-on-one academic coaching.

What is the right age for my child to enroll in Eye Level?

We encourage all ages, from preschool to secondary school students, to participate in the Eye Level program. In order to develop effective study habits that build a lasting foundation, the earlier a student enrolls, the better.

What programs does Eye Level offer?

All Eye Level centers offer Math and English programs. Some centers also offer a Korean language program.

How will you know where to place my child in the curriculum?

Our diagnostic test will provide insight into the student’s ability and learning needs. The test is coupled with careful observations by the center staff in order to determine the best place to start the student in the Eye Level curriculum. We aim for each child to start in a place of confidence so that he/she can progress rapidly to more challenging concepts.

How long is each class?

Each class is approximately 60 minutes per subject.

Other than booklets, what study tools could my child use?

The Eye Level program includes a variety of materials designed to help a child understand each concept. Eye Level study incorporates items such as flashcards, interactive blocks and cubes, and customizable supplementary exercises to help maximize and optimize a child’s learning experience.

Can Eye Level be used to prepare for standardized tests?

Many students enrolled in the Eye Level program are among the top test takers. Although we do not offer specifically tailored “test prep” courses, enrollment in the Eye Level program provides a student with the essential critical thinking skills around which many tests build their questions. The Eye Level student will be more comfortable, prepared, and confident when tackling all types of tests.

When should I start to expect results or improvement in my child?

Although results may vary, significant positive changes in study habits and understanding of concepts have been observable after being enrolled within a couple of weeks. Each child learns differently and at different speeds. Our Eye Level centers are designed to stimulate an individual curriculum to comfortably equip students. During the enrollment process, the Eye Level center director will establish individual goals with the student, so that the parent will be able to anticipate the progress of his/her child.

Can the Eye Level program be used for both remedial and enrichment purposes?

Yes – Eye Level is an individualized and self-directed learning program and can be applied for any and all purposes. The low teacher-to-student ratio, critical thinking component, and supplementary exercises all work to strengthen or challenge each student.

How do I enroll in the Eye Level program?

The first step is to locate a center on www.myeyelevel.com under the “How to Start” tab. Once you choose your preferred center, you can contact them via email or phone to schedule a free orientation and complimentary diagnostic test.



Where can I receive more information?

To schedule a free visit and parent information meeting, call the Eye Level Learning Center of Milpitas at 408-520-0686